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OFFICIAL DOCUMENT Last Updated: January 2026

Privacy Policy Liga365 – How We Protect the Personal Data of Malaysian Members

Liga365 takes your privacy seriously. This document explains exactly what data we collect, what it is used for, who can access it, and your rights as a member to control your personal information. No confusing legal jargon — just clear, honest explanations.

256-bit SSL
No Data Sales
Member Rights Guaranteed

Liga365's Six Privacy Commitments to Malaysian Members

These are not just promises on paper — each of these commitments is backed by real systems, procedures, and operational policies at liga365.

Bank-Grade Encryption

All personal data and financial information you submit to liga365 is protected by 256-bit SSL encryption — the same standard used by Maybank, CIMB, and Malaysia's leading banks to secure their customers' online banking transactions.

256-bit SSL
No Data Sales

Liga365 has never sold, rented, or shared member personal data with any third party for marketing or commercial gain, and never will. Your data belongs to you — we use it solely to deliver liga365 services to you.

Data Not Sold
Full Control is Yours

Every liga365 member has the right to access, correct, download, or request the deletion of their personal data. This can be done directly through your account settings or by contacting the liga365 support team, available 24/7.

Full Control
Minimum Data Collection

Liga365 only collects data that is genuinely necessary to provide services to you. We do not collect information that is irrelevant or has no direct bearing on your account operations, financial transactions or gaming experience.

Data Minimisation
Breach Notification

In the event of any security incident affecting liga365 member data, we are committed to notifying the affected members within 72 hours of detecting the incident — exceeding the standard typically observed in the industry.

72-Hour Notice
Legal Compliance

The liga365 privacy policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) and relevant international data protection standards. We take these legal responsibilities seriously and review our policy on a regular basis.

PDPA Compliant

Important Note: This Privacy Policy applies to all members using the liga365 platform at https://liga365.pro and any associated mobile applications. By using liga365's services, you agree to the collection and use of information as described in this policy. Effective date: January 2026.

1. Personal Data We Collect

Liga365 collects several categories of information to enable us to provide you with a secure, responsible, and high-quality service. Below is a full explanation of each data category we collect and why it is needed.

1.1 Account Registration Information
When registering with liga365, you will be asked to provide basic information such as your full name, email address, mobile number, date of birth and your chosen username. This information is required to create and manage your account, verify that you meet the minimum age requirement (18 years), and allow us to contact you for service-related matters.

1.2 Identity Verification (KYC) Information
Before processing your first withdrawal, or when your account balance exceeds a certain amount, liga365 may ask you to submit a copy of an identity verification document such as a MyKad or passport issued by the Malaysian government. These documents are required to fulfil our legal compliance obligations under applicable anti-money laundering (AML) regulations.

1.3 Financial Information
liga365 collects information related to your financial transactions, including deposit history, withdrawal history, payment methods used (Touch 'n Go eWallet, GrabPay, DuitNow, FPX and others) and your current account balance. It is important to note that liga365 does not store your full bank account or card details — sensitive payment information is processed and stored by the licensed payment gateways used by liga365.

1.4 Platform Usage Data
While you use the liga365 platform, we automatically collect technical data such as your IP address, device and browser type, operating system, pages visited, time spent in each section, and general usage patterns. This data is used to improve platform performance, detect technical issues and maintain the security of your account.

Important: Liga365 does not collect unnecessary information. We only gather data that serves a clear purpose and is required to deliver liga365 services to you safely and effectively.

Data Category Example Primary Purpose
Identity Name, date of birth, MyKad Registration, KYC, fraud prevention
Contact Email, phone number Service communications, security notices
Financial Transaction history, payment methods Payment processing, AML compliance
Technical IP, device, browser Account security, platform improvement
Usage Games played, time spent playing Product improvement, responsible gambling

2. Purposes for Which Your Personal Data Is Used

Liga365 uses collected data solely for legitimate purposes that are necessary to operate our services. Below is a full explanation of each data use purpose at liga365.

2.1 Account Operations and Services
Your personal information is used to create and manage your liga365 account, process deposits and withdrawals in MYR, verify your identity during login and transactions, and manage service-related communications such as email verification, security notices, and important account updates.

2.2 Security and Fraud Prevention
Liga365 uses technical data and usage behaviour to detect and prevent fraudulent activity, account hacking, unauthorised use of multiple accounts, money laundering, and any other activity that violates liga365's terms of use. This includes monitoring for suspicious logins, detecting unusual IP addresses, and analysing abnormal transaction patterns.

2.3 Legal Compliance
Some of the data collected by liga365 is used to fulfil applicable legal obligations, including KYC verification requirements, reporting under anti-money laundering (AML) regulations, and the retention of financial transaction records as required by law. Liga365 does not disclose member data to authorities unless compelled to do so by law or a valid court order.

2.4 User Experience Improvement
Aggregated usage data (which does not identify individuals) is used by liga365 to understand how members use the platform, identify areas for improvement, optimise platform performance for Malaysian users, and develop new features relevant to our members' needs.

2.5 Marketing Communications (With Consent)
Liga365 only sends marketing communications — such as promotional information, bonus offers, and the latest liga365 news — to members who have given their consent to receive them. You may withdraw this consent at any time through your account settings or by clicking the unsubscribe link in any marketing email.

2.6 Responsible Gaming
Your gameplay data is used by liga365 to identify patterns that may indicate a risk of problem gambling — such as a sudden increase in play frequency, bets far exceeding normal limits, or repeated attempts to chase losses. Early detection allows liga365 to reach out to members who may need support before the situation becomes more serious.

3. Sharing Data with Third Parties

Liga365 is very careful about who we share member data with. Our position is clear: we do not share members' personal data with third parties for their marketing or commercial purposes. Data sharing only takes place in the following limited circumstances.

3.1 Trusted Service Providers
liga365 works with carefully selected third-party service providers to operate the platform — including payment gateway providers to process Touch 'n Go, GrabPay, DuitNow and FPX transactions, licensed game providers to deliver Live Casino and slots, and technology infrastructure providers. All these providers are bound by strict data protection agreements with liga365 and are permitted to process member data only for the specific purposes defined.

3.2 Legal Requirements
Liga365 may be required to disclose member data to government authorities, regulators, or law enforcement agencies when compelled to do so by applicable law, a valid court order, or a legitimate financial crime investigation. In such cases, liga365 will disclose only the minimum data necessary and will notify the member concerned where permitted by law to do so.

3.3 Protection of Liga365's Rights
In cases where liga365 needs to take legal or enforcement action against fraudulent activity or serious breaches of terms, relevant data may need to be disclosed to legal counsel, auditors or other parties directly involved in that process.

Liga365 Guarantees: Liga365 does not share any member personal data with advertisers, data brokers, marketing analytics companies, or any third party not directly involved in the operation of liga365's services. This is an absolute policy with no exceptions.

4. Data Security Measures at Liga365

Liga365 continually invests in security infrastructure to ensure the personal and financial data of our members remains protected at all times. Below are the key security measures we have in place.

4.1 End-to-End Encryption
All communications between your device and liga365's servers are protected by TLS/SSL protocols with 256-bit encryption strength. This means that even if someone were to intercept data in transit, they would be unable to read the encrypted information. These protocols are updated regularly to address the latest security threats.

4.2 Two-Factor Authentication (2FA)
Liga365 offers two-factor authentication for all member accounts. With 2FA enabled, logging into your account requires not only your password but also a one-time verification code sent to your phone number. This adds a highly effective layer of protection against account takeover attempts.

4.3 24/7 Monitoring
The liga365 security team monitors the platform's systems continuously, 24 hours a day, 7 days a week, to detect suspicious or unusual activity. Automated alert systems will trigger additional checks upon detecting patterns such as logins from unrecognised new locations, repeated failed login attempts, or unusual withdrawal requests.

4.4 Secure Data Storage
All liga365 member personal data is stored on secure servers with strict access controls. Only liga365 staff with a legitimate operational need are granted access to member personal data, and all access is logged and audited on a regular basis. Member passwords are never stored in plain text — they are encrypted using an irreversible hashing algorithm.

5. Cookies and Tracking Technologies at Liga365

Liga365 uses cookies and similar tracking technologies to enhance your experience on our platform. This section explains exactly what types of cookies we use and how you can manage them.

What Are Cookies?
Cookies are small text files stored in your web browser when you visit the liga365 website. They allow our platform to remember your preferences, maintain your login session, and provide a smoother experience each time you return to liga365.

You can manage your cookie preferences through your web browser settings. Disabling certain cookies may affect the functionality of the liga365 platform — in particular, essential cookies required for login and session security cannot be disabled without impacting your ability to use the platform.

6. Your Rights as a Liga365 Member

As a liga365 member, you have the following rights regarding your personal data held by us. All of these rights can be exercised by contacting the liga365 support team via live chat or email at support@liga365.pro.

Your Data Rights as a Liga365 Member

As a liga365 member, you have full control over your personal data. The following rights are available for you to exercise at any time.

Right of Access

You have the right to request a copy of all personal data that liga365 holds about you. We will provide a complete report within 30 days of receiving your request.

Right to Rectification

If any of your personal data at liga365 is inaccurate or out of date, you have the right to request an immediate correction. Most basic information can be updated directly in your account settings.

Right to Erasure

You may request deletion of your personal data from liga365's systems. This request will be processed subject to any applicable legal data retention requirements.

Right to Object

You have the right to object to the use of your data for direct marketing purposes at any time. Liga365 will stop using your data for that purpose immediately upon receiving your objection.

Data Portability Rights

You may request a copy of your personal data in a machine-readable format (such as CSV or JSON) for the purpose of transferring it to another platform should you choose to do so.

Right to Restrict Processing

Under certain circumstances, you may request that liga365 restrict the processing of your personal data — for example, while a dispute regarding the accuracy of the data is being investigated.

7. Data Retention Period and Deletion

Liga365 retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our data retention policy is as follows.

7.1 Active Account Data
For as long as your liga365 account remains active, we will retain all information associated with it. This includes registration details, transaction history, game history, and customer support communication records. This data is necessary for delivering our services to you and for maintaining the security and integrity of your account.

7.2 After Account Closure
When your liga365 account is closed, whether at your request or for other reasons, liga365 will retain the records required for the minimum period prescribed by law in relation to financial compliance and anti-money laundering — typically between five and seven years. These records are kept securely and can only be accessed for legitimate legal compliance purposes.

7.3 Marketing Data
If you have withdrawn your consent to receive marketing communications from liga365, we will retain a minimal record indicating that you have opted out. This is necessary to ensure we do not inadvertently send you marketing communications in the future.

7.4 Deletion Requests
When you request deletion of your personal data, liga365 will process the request within 30 days. We will delete all data that is not required for legal compliance. For data that must be retained for legal reasons, we will inform you of what is being retained, the retention period and the relevant legal basis.

Data Request Processing Time: liga365 is committed to processing all data rights requests within a maximum of 30 days from the date the request is received. For more complex requests, we may require up to 60 days and will notify you if this is the case.

8. Contacting Liga365 about Privacy

If you have any questions, concerns or requests regarding the liga365 privacy policy or how we handle your personal data, we encourage you to contact us directly. The liga365 privacy and customer support team is here to help.

How to Contact Liga365 for Privacy Matters:

  • Live Chat: The fastest option — available 24 hours a day, 7 days a week, directly within the liga365 platform. Response times are typically under 3 minutes.
  • Email: Send your privacy enquiry to support@liga365.pro — response time is typically under 24 hours for privacy matters.

When contacting us about a privacy matter, please provide your account number, the type of request you are making (access, rectification, deletion, etc.) and any relevant details so we can process your request as efficiently as possible.

Liga365 is committed to taking all privacy-related enquiries seriously and responding within a reasonable timeframe. We value the trust you place in us by sharing your personal information, and we do not take that responsibility lightly.

Changes to This Privacy Policy
liga365 may update this privacy policy from time to time to reflect changes in our practices, applicable legal developments or new platform features. When we make significant changes, you will be notified via your registered email or through an in-platform notification at least 7 days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the most recent revision to the liga365 privacy policy.

Privacy is More Than Just Words at Liga365

Many online platforms publish lengthy privacy policies without following through with meaningful action. At liga365, we believe privacy is a concrete operational responsibility — not merely a legal obligation to tick off on paper.

Every member who registers with liga365 entrusts us with highly personal information — their full name, phone number, email address, and financial details. We do not take that trust lightly. That is why we invest in the same security infrastructure used by financial institutions, and why our privacy policy is written in clear, straightforward language that every Malaysian player can understand.

Something many other platforms overlook is data protection in the context of responsible gambling. At liga365, we use member playing behaviour data not to exploit them, but to identify those who may need support and to reach out at the right time — this is a use of data we are genuinely proud of.

  • 256-bit SSL encryption for all data and transactions
  • Two-factor authentication available for all accounts
  • 24/7 security monitoring by a dedicated team
  • Data is not sold to any third party
  • Compliance with Malaysia's Personal Data Protection Act

Review Your Account Privacy Settings

You can manage many aspects of your privacy directly from your liga365 account settings without needing to contact customer support:

  • Update your personal information
  • Enable or disable two-factor authentication
  • Manage your marketing communication preferences
  • Review your login history and account activity
  • Set responsible gaming limits

Your Data Is Safe. Your Privacy Is Protected.

Liga365 is an online betting platform that puts the safety and privacy of Malaysian members first. Register for free today and enjoy a secure, fair, and responsible gaming experience alongside more than 850,000 members who already trust us.

256-bit SSL No Data Sales 24/7 Support PDPA Compliant

FAQ – Liga365 Privacy Policy

No — liga365 never sells, rents, or shares members' personal data with any third party for marketing, commercial, or their own financial gain. Your data is only shared in three limited situations: (1) with trusted service providers such as payment gateways that process your Touch 'n Go, GrabPay, or DuitNow transactions — and they are bound by strict confidentiality agreements; (2) when required by law or a valid court order; and (3) to protect liga365's rights in legitimate legal proceedings. Outside of these situations, your data belongs entirely to you.

You can exercise your data rights in two straightforward ways. First, log in to your liga365 account and go to the Privacy Settings section, where you can view, update, and manage much of your personal information directly. Second, for more specific requests such as a full copy of all your data or a deletion request, contact the liga365 support team via live chat or email at support@liga365.pro, stating the type of request and your account number. Liga365 is committed to processing all data requests within 30 days of receipt. Please note that data deletion may be subject to applicable legal record-retention requirements.

The security of financial information is liga365's highest priority. First, it is important to understand that liga365 does not store full Touch 'n Go, GrabPay, DuitNow, bank account, or other sensitive payment details on our servers — all sensitive payment information is processed directly by licensed payment gateways purpose-built for this function. What liga365 does retain are transaction records required for financial compliance and customer support. All communications between your device and the liga365 platform are protected by 256-bit SSL encryption, and our security monitoring systems operate 24/7 to detect any suspicious activity involving your account.

Yes, you can opt out of marketing communications from liga365 at any time. The quickest way is to click the "Unsubscribe" link found at the bottom of any promotional email you receive from liga365. You can also go to the Communication Settings section in your liga365 account and disable promotional email preferences from there. Once you opt out, liga365 will stop sending promotional emails within 48 hours. Please note that opting out of marketing communications does not affect important service emails related to your account, such as transaction confirmations, security notices or service updates — these will continue to be sent as they are essential to the security of your account.

When you close your liga365 account, we will process the closure and delete data that is no longer required once all pending transactions have been settled and any remaining balance has been returned to you. However, certain categories of data must be retained for a specified period in accordance with legal requirements — in particular, financial transaction records which must be kept for between five and seven years under applicable financial and anti-money laundering regulations. Any retained data is stored securely and in encrypted form, accessible only for legitimate legal compliance purposes. You will receive written confirmation of your account closure along with a brief summary of the data retained and the applicable retention period.
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